OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Kansas City-area organization leveraging business process automation software to simplify tasks and enhance your team's efficiency? If this is not the case, perhaps you’re throwing away valuable time and financial pluses.

With business process automation functionality, you can automate irksome, standards-based processes, thus making your business processes more competent, sparing man-hours, and ensuring your team members can aim their attention on activities that grow the company.

Now, we're comparing two of the extensively used enterprise content management (ECM) tools obtainable today for business process automation: M-Files and OpenText. We will review both, side-by-side and share how we maximize these tools at Wave.

However, first, let's start with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), alternately called business process management (BPM), is the application of robotic technology to establish routine, rules-based tasks namely sending records, data entry, orienting a new worker, sending fees, or processing accounts payable transactions.

State-of-the-art automation platforms utilize innovative technologies like machine learning (ML), robotic process automation (RPA), and artificial intelligence (AI) to perform these repetitive tasks on your staff’s behalf.

By streamlining tasks that would more often than not dissipate valuable man-hours, you can divert your prized human resources to other areas of the business where they can be more generative.

Automation also decreases the risk of human error, inaccuracy, and process blockers - they all take away from a company’s bottom line.

How do I know which tasks I can automate?

Not all business process is suitable for business process automation. The appropriate task is the particular that’s done consistently and can be construed by user-generated regulations and actions.

What to be on the lookout for in a process that can be robotized:

• Does it demand that it be consistently done the same way throughout the organization?

• Is it a conventional, replicable process?

• Is it critical that the task is flawless?

• Does the process involve a high volume of duties?

• Does it require multiple people to do?

• Is it delay-sensitive?

• Is it needed that there’s an audit trail for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a robust ECM service that offers both on-premise, cloud solutions, or a hybrid version contingent on your business needs. It offers automation technology to simplify your business tasks and workflows as well as intelligent information management.

At Wave, we frequently use M-Files as a one-way information collector for a client's different tools and information. Thereby, we can help our clientele undergoing rapid development, the capability to connect all of their operations and information, and obtain greater agility during digital formation.

M-Files is an excellent, expandable application for clients who don't already have a colossus ECM like OpenText Documentum already installed in their organization.

However, with MFiles it's essential to keep in mind that assembling automation demands the acquisition of an add-on referred to as a 'vault'. M-Files accessible vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Cost is set on a case-by-case basis influenced by the features your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) software that empowers organizations to better leverage enterprise details, industrialize156] tedious tasks, generate a more extensible business model, and reduce risks related to information governance and intellectual property.

It can be rolled out on-premises in a data hub or via the cloud.

At Wave, we normally see OpenText applications used in either of the following ways: with Documentum as a deeply rooted ECM or through Application Extender (AX) which works as a scaled-down, build-as-you-go replacement to Documentum.

Documentum is fully loaded and eager to solve any organizational complication you possess. The downside to Documentum is that the user interface is a tad complex, it demands tedious maintenance, and upgrades, in addition to the application itself, are expensive.

For businesses that have formerly invested in Documentum and don’t want to rip out the application and start all over again, Wave can help with platform upgrades and enhancements so that organizations can get the full benefit of their ECM environment.

With Application Extender, the user experience and user interface (UI/UX) are rather distinct from Documentum which some users like.

It's a terrific option for businesses who don't want to invest in Documentum, and it is possible to be constructed to figure out any business difficulty.

The drawback to AX is that it is not fully equipped out of the box like Documentum, instead, connectors and extensions will be required to be inbuilt to generate better functionality and form automated processes.

Same as M-Files, the rate of Documentum and Application Extender are set on a case-by-case foundation depending on the characteristics your company calls for.

Let Wave Help You Deploy and Enhance Your BPA Software

If your organization is new to business process automation, or you've already begun mechanizing tasks but want to greatly improve your software to achieve more, Wave can assist you.

Wave serves companies similar to yours on a daily basis to implement automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We serve our clients to simplify their tasks throughout the entire lifecycle, computerize tiring, repetitive work, and incorporate the whole data ecosystem to take away siloes and establish lifelong upgradeability for theirbusiness.

Already utilizing a legacy tool, and not keen on starting fresh No worries!

Wave can come alongside your organization and enhance your current business applications by way of add-ons, unifications, and connectors so you can get more from your current technology infrastructure without needing to start from scratch with a new service supplier.

We're comfortable working with ECM applications like M-Files, OpenText and Microsoft Sharepoint, or all of the other content services software you're currently running.

If you have any inquiries about how Wave can help support digital transformation and business process automation in your Kansas City organization, contact us today.